We would all like to believe everything we read online and we are so happy to have so many incredible reviews! There is, however, a dark side of online reviews. They are called trolls and they post extremely negative reviews without ever having used our service. They almost exclusively use YELP as their pulpit. We do not know why they do it, but we do check every review and insure that the reviewer was actually a client, what service we provided and how we could have done better. If you look at our hundreds of reviews you will see that nearly all are 5-stars, no 4-stars, no 3-stars and there are only two 2- stars. Every 1-star we received was not a patient of our practice and never saw Dr Tincher or our staff. Worse, nearly all claim to have been patients 2-10 years in the past in order to cloud their identity. We welcome ANYONE to visit our office, meet our staff and Dr Tincher. We are proud of the service and quality of work we perform every day to thousands of patients.
WE LOVE OUR PATIENTS
5 stars for the receptionist who I talked to on the phone!! Just bought a Groupon with this dental office (700 sold) so expected frustration in the amount of business and the calls coming in. The receptionist was such a sweetheart on the phone. Wish I got her name but I called at 2:45. Excellent customer service over the phone! Looking forward to my visit.- Sophia M, Thousand Oaks, CA
Great cleaning. Friendly warm staff. A small cavity was taken care of quickly and painlessly. I have great confidence in Dr. Linda. - Joan H. Westlake VIllage
I found Tincher Family Dentistry through Groupon and it was the best Groupon I ever purchased. I finally found a great dentist that I WANT to visit. The staff is SO friendly and helps you with payment plans if you need it. Linda is by far the best dentist I've been to. If you have to get a cavity filled, you will not feel the shot at all! And she's so kind and makes you feel really comfortable. Luckily I've never had any major dental work done but so far my cleanings and fillings have been really great experiences. Highly recommend this practice!! - Robyn O. Thousand Oaks
Always easy to make appointment. Linda is very experienced and calming for those of us who have a fear of the dentist. - Linda B. Vista, San Diego
I have been going to Dr. Tincher for as long as I can remember! She is amazing and very reasonable! I wouldn't go to any other dentist besides Dr. Tincher! - Blake S. Augora Hills, CA
My experience was pleasant from start to finish. •Reception processed my new patient paperwork quickly, was willing to contact my insurance to double-check the costs of an elective procedure, and scheduled my next appointment in an efficient and accommodating manner. •The hygienist cleaned my teeth thoroughly and explained the procedure and the x-rays in an understandable fashion. I especially liked the technology that allowed them to show me pictures of my teeth on the screen right there in the office. If a cavity had been present, I would have been able to see it for myself. My teeth feel cleaner than at visits to my previous dentist. •Lastly, the dentist was knowledgeable and personable. She spent a considerable amount of time with both me and my husband. It's obvious that she has years of experience and takes a vested interest in her practice. •I would highly recommend this office.- Monica C, Moorpark, CA
Dr. Tincher was so understanding to me and worked with my anxiety about it all. I'll never see a different dentist again. Thanks again Dr Tincher - Kellen S. Bakersfield, CA
I have seen Dr Tincher for 15 years. She is excellent: gentle and thorough. She always has new technology.
Her staff is friendly and efficient. Highly recommended.- John H. Ventura, CA
See all of our HUNDREDS of reviews at Doctible (medical reviews), Birdeye and Groupon. Just type Dr Tincher in the search bar. :-)